Demand for delivery services is slated to grow by 78% over the next decade, according to a report from the World Economic Forum.
As demand for delivery services grows — same-day delivery demand has increased by 36% annually — so does its impact on the environment and congestion in cities. The number of delivery vehicles is on track to increase by 36%, delivery emissions by 32% and traffic congestion by 21% in urban areas over the next decade, the report says.
Left unaddressed, these issues could mean longer commutes for city dwellers, crowded roads and reduced air quality due to increasing traffic from freight trucks and commercial vehicles.
A solution to these concerns should consider business priorities along with urban-logistical and environmental concerns. A number of options have been proposed, including electric vehicle regulation, nighttime deliveries, load pooling and multi-brand parcel lockers. “Such a scenario could reduce [carbon dioxide] emissions by 30%, congestion by 30% and delivery costs by 25% by 2030 when compared to a ‘do nothing’ baseline,” the report says.
AI adoption is expected to double within two years in the IT industry. And chatbots — a form of AI that have maintained the same pace of adoption as AI at large — are also expected to double in use within the same time frame, a study by Salesforce shows.
Eighty-three percent of industry leaders say that AI is transforming customer engagement, and 69% say it is transforming their business, with customer service and marketing ranking as the areas of AI’s highest potential value. Beyond customer service, roughly 80% of industry leaders anticipate AI contributing to increased business security and operating efficiency.
However, while 37% of leaders say AI is a high priority, only 7% have a completely defined AI strategy. Insufficient skill sets are the biggest barrier to AI implementation, with just 10% of workers having advanced AI skills to match the desire to adopt the technology.
But who is responsible for closing this skills gap? Ninety-six percent of general public respondents said: companies.
Note: Regional estimates marked with an asterisk (*) are based on less than two-thirds of their respective regional population and should be treated with caution: Europe and Northern America (41% of the population) and Northern Africa and Western Asia (36.1% of the population). Global and regional distributions of households by type may not total 100 due to rounding. Population coverage was insufficient for Oceania and therefore not shown.
Family structures are rapidly changing, with fewer than four of every 10 households across the world reflecting the “traditional” composition of a couple with children, according to a new UN Women report.
But the trends diverge per region, with Europe and North America having the highest portion of couple-only (24%) and one-person occupancy households (27%). Conversely, 59% of households in the Middle East and North Africa include children.
Nevertheless, shifting employment trends and changing societal norms toward women and marriage are being felt globally, but at varying paces. For example, the proportion of women aged 45-49 to have never married has increased across the world since 1990, with the rate skyrocketing by 220% in Australia and New Zealand compared to just an 18% increase in Latin America.
To ensure socioeconomic prosperity, governments and employers need to enact policies that recognize evolving family dynamics, such as equal employment opportunities for women, paid parental leave and child-related support for lone-mother households. “The relationship between families, economies and governments is a symbiotic one: Each needs the other to flourish and to achieve stable and prosperous societies,” the report adds.
Averages conducted between Q1-Q4 2015 and Q1-Q2 2019
Base: 197,734 (2015) and 279,055 (2019), internet users aged 16-64
Travel apps registered a massive 90% growth in use over the course of just five years. They were outpaced only by messaging and TV apps, according to the Global Web Index’s report on consumer trends for 2020.
Their growth has enabled travel companies to collect increasing amounts of user data. In turn, app users expect a connected and personalized experience when managing the logistics of their travel.
This has prompted an industry shift wherein various travel-related companies — including review sites, publishers and airlines — are moving beyond simply providing a service for one part of a trip.
Now, they want to be involved in travelers’ experiences, end-to-end. They are aiming for their brand to become “synonymous with taking a trip,” the report says, much like other brands have become synonymous with watching movies or shopping.
Robots are flooding the world’s logistics and supply sector, with more than 4 million robots set to be in industrial operation come 2022. As shown above, Asia — and to be more precise, China — is dominating shipments of robotics, with the region witnessing consistent growth in the use of robotics over the past decade compared to America and Europe.
The slowed demand for manufacturing robots in the United States “may suggest it has hit a saturation point,” writes Ryan LaRanger of PreScouter. Meanwhile China, still the world’s main manufacturing hub, is increasingly turning to robotics to improve its production. As of 2018, China had 140 robots in the manufacturing industry per 10,000 employees — well above the global average of 99 robots.
As advances in robotic technology continue, LaRanger contends, additional industries, such as health care and construction, will open up to “robotic labor.” Training workers “to adopt new technologies into their already existing practice,” he suggests, is essential to ensuring a seamless interaction between human employees and technology, without the need for expensive retraining.