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Quick Takes

COVID-19 Challenges Consumer Trust in the Financial Sector

Source: Morning Consult

The majority of U.S. adults surveyed are less likely to trust financial services companies now compared to a year ago, while 13% say they trust finance more. Finance ranked second among the industries for which consumers say trust is crucial, after health care companies, according to the Morning Consult. 

Within finance, investment and wealth management companies saw the largest decline, with a 7-point drop in net trust. In contrast, banks are trusted the most by consumers at 61%. Almost 90% of respondents say data privacy and security are tied to earning their trust, and 66% would stop using a bank if it experienced a data breach.

During the height of the COVID-19 pandemic, financial institutions provided protection and stability by “waiving account fees, refunding insurance premiums or investing in underserved communities.” However, as this industry focuses more on a digital-first approach, the Morning Consult states that trust will be determined predominantly through “data stewardship, security and reliability” as opposed to personal relationships. 

When It Comes to AI in Daily Life, Americans Are More Concerned Than Excited

Even before ChatGPT burst onto the scene and into the collective conversation, artificial intelligence has been ubiquitous for anyone connected to the internet. A recent survey from Pew shows how people feel about using AI in their daily life.

The survey found that 38% of respondents said they were more concerned than excited about AI’s increased use in daily life, while only 15% said they were mostly excited. The largest share of people, 46%, said they were equally concerned and excited. 

The survey also revealed a disconnect between people’s general awareness of AI in their daily lives and their understanding of how it actually is being used. Americans can correctly identify common activities that rely on some form of AI — from product recommendations you see online to music recommendations to wearable devices that analyze exercise and sleep patterns. But only three-in-10 were able to correctly identify all the uses of AI asked about in the survey (there were six total scenarios). 

How Much Growth Potential Is There in the Metaverse?

For all its hype, the Metaverse has yet to live up to its potential. Even though it’s still evolving, businesses are seeking to understand the opportunities in this digital future. 

A new report by Statista reveals what growth in the Metaverse could look like over the next decade. According to the analysis in its Advertising & Media Markets Insights, a conservative scenario forecasts 15% of the digital economy shifting to the Metaverse, while a more optimistic view has it around 35%.   

Also in the report: the largest segments in terms of revenue in 2030 will be gaming ($163 billion) and e-commerce ($201 billion). By then, the metaverse’s reach is projected to be 700 million people, worldwide. 

China’s Official Count of COVID Deaths Differs From What Many Experts Estimate

In February, China declared a “decisive victory” for its handling of COVID, citing its low mortality rate when compared to other countries. An official count from the government puts the total death toll at 83,150 (as of Feb. 9), which would give China the lowest death rate per capita of any other major country: six deaths per 100,000 people, compared to the U.S.’s 337 and the U.K.’s 307. 

But researchers who have been studying the pandemic say that China has vastly undercounted its deaths from the disease. Reporting from the New York Times rounded up four separate academic studies looking at China’s most recent COVID wave that accelerated after the government relaxed its Zero-COVID restrictions in December. They all pointed to similar results: That wave may have killed between one million and 1.5 million people.

While there is no way to confirm China’s official count, researchers say that the way officials counted deaths was incomplete as it only accounted for those who died in the hospital, not those who died at home. Noting gaps in the data, many epidemiologists, such as those from Fudan University in Shanghai, developed models based on previous outbreaks to determine how the virus might spread across China’s population.  

“If the data say what we think they say, this was an explosive wave,” Lauren Ancel Meyers, a professor of biology and statistics at the University of Texas at Austin, told The New York Times.

Despite Forming New Trade Area, Intra-Continental Trade Still Low in Africa 

When Africa created the world’s largest trading area — the African Continental Free Trade Area (AfCFTA) — in January 2021, it set out to stimulate intra-regional trade and strengthen African economies. Participants hoped to boost intra-African trade by around 40%.  

But the continent is still a long way from achieving its potential when compared to other regions’ internal trading numbers. According to the most recent Ibrahim Index of African Governance, most African countries mainly trade outside of the region. Only five African countries do most of their trading in Africa: Mali, Namibia, Botswana, Zimbabwe, and Lesotho.

Intra-continental trade only constitutes around 12% of Africa’s total trade, compared to 66.9% in Europe, 63.8% in Asia, and 44.4% in the Americas.

The report underscores the importance of this trade agreement as a mechanism to bolster Africa’s resilience: “The dependence on external markets leaves the continent highly exposed to crises and shocks in other parts of the world, as showcased by the impact of COVID-19 and the ongoing Russia-Ukraine war.”

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