Amazon increased its workforce to 1.2 million this year, despite the global economic slowdown from COVID-19. The U.S. e-commerce company hired about 1,200 staff per day, adding 427,300 employees by October 2020. Amazon is listed as the world’s fifth-largest employer — rising, in the past two years, from being the 10th largest.
Between April and June 2020, Amazon sold 57% more items than it did in 2019, and sales during the holiday season are expected to grow by 30% over last year’s sales. Amazon isn’t the only company profiting from a growth in e-commerce sales during the pandemic — Walmart, the world’s largest employer, and Target also saw online sales grow.
The pandemic has accelerated the shift from physical retail outlets to e-commerce: U.S. e-commerce sales are up 32.4% year-over-year. Experts indicate this trend is the start of a new business journey. As the OECD notes, businesses need to adapt to these changes to meet the needs of their consumers and secure economic survival post-COVID.