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Digital Exhaustion Threatens the New Hybrid Workplace

Source: Microsoft Work Trend Index survey

Time spent in meetings and chats per person spiked in 2020 and continues to grow. The number of meetings hosted in Microsoft Teams more than doubled — up 148% — as of February 2021, compared to the same time last year. Email communications to commercial and education customers also increased to 40.6 billion, compared to 12.4 billion at the start of COVID-19, according to the Microsoft Work Trend Index.

Many employees reported experiencing digital exhaustion — with 54% of survey respondents feeling overworked and 39% feeling exhausted. “The shared vulnerability of this time has given us a huge opportunity to bring real authenticity to company culture,” Microsoft employee, Jared Spataro says. When employees feel they can bring their whole selves to work, it can actually spur productivity and attract talent, according to Microsoft.

Moving forward, Microsoft recommends five strategies to help business leaders successfully shift to hybrid work: promote flexibility, invest in space and technology, prioritize addressing digital exhaustion from the top, rebuild social capital and culture and rethink employee experience to attract top and diverse talent.

How People Around the World Say AI Will Change Their Lives

The majority of people say that artificial intelligence will improve education, entertainment and transportation along with homes, shopping, safety, the environment and food/nutrition, in a survey conducted by Ipsos and led by the World Economic Forum. Overall, 60% of people think that AI will make their lives easier.

The survey explores attitudes from 28 countries around the world. It found nearly two-thirds of respondents expect AI will profoundly change their daily lives in the next three to five years. Respondents say that education, safety and employment are among the most likely areas to change. Thirteen percent, however, say that AI would not notably change any of the areas shown above, perhaps revealing some people’s skepticism of AI, as just 50% of respondents say they trust companies that use AI as much as they trust companies that don’t.

Previously on BRINK, we’ve covered how artificial intelligence can help businesses, healthy aging and cities.

 

The Greatest Risks for 2022 and Beyond

The health of our planet and societies are the biggest concerns for global risk experts, according to the 2022 Global Risk Report. The most consequential point may be that each of these categories is not mutually exclusive — all of them either balance or exacerbate the risks of the other. 

For example, climate change, measurably accelerated by human activity, has led to biodiversity loss, or the “depletion of the varied forms of life on Earth.” This, in turn, impacts our ability to stay healthy: “Exposure to a diverse range of microbes allows our bodies to mount an effective defensive response against pathogens,” according to ecologist Jake Robinson. 

The declining health of our planet and people can then fracture social cohesion, another highly ranked concern from the report’s survey respondents. We’ve seen social cohesion weaken both physically, as we experienced lockdowns over the last two years, and mentally and emotionally, in terms of the political dimension of COVID-19 and the pandemic’s impact on mental health. The intersectionality of the risks means that efforts to mitigate them need to be considered holistically — and that improvements in one area can positively impact another. 

Pandemic and Trump Bump for Media Faded In 2021

The news industry is in dire straits, according to a recently published analysis by Axios. Comparing performance for 2021 to the year prior, top news companies saw a decrease of 65% of social media interactions and a 33% decrease in app downloads. Cable news primetime viewers, similarly, fell by 36%.

Furthermore, unique visits to the top five websites fell 8%. An earlier report by Axios pointed to some publishers seeing as much as a 43% decrease in traffic in the first half of 2021.

The decrease in traffic coincided with the inauguration of President Joe Biden, who intended to be a “no drama” president. As vaccines were deployed, the reopening of the economy meant less focus on COVID-19, which drove a lot of the engagement in 2020. The decrease in engagement also comes as alternative media formats, such as podcasts, continue to increase in popularity, leading to a fragmentation of attention.

NOAA Forecast Shows Dire Situation for Great Barrier Reef

The Great Barrier Reef in Australia could face a mass bleaching event at the end of January according to reports from the U.S. National Oceanic and Atmospheric Administration. Water temperatures are currently above average throughout the reef, with some areas 35.6 degrees Fahrenheit (2 degrees Celsius) higher. 

“When water is too warm,” says NOAA, “corals will expel the algae … living in their tissues causing the coral to turn completely white.” Bleaching does not kill the coral, but if exposed to warmer-than-average water temperatures for too long, coral will eventually die out, putting the biodiversity of the ocean at risk. 

Although 2021 was a year of recovery for global reefs due to relatively lower ocean temperatures and lack of cyclones, this warning by NOAA comes just two years after a mass bleaching event occurred in 2020. According to a recently released report, 98% of the Great Barrier Reef has experienced bleaching since 1998. To anticipate the inevitable effects of climate change, scientists are working on breeding resilient types of coral, with the intent of introducing them to affected areas.

 

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