Nearly half of HR teams across the United States plan to improve their analytics on workforce modeling, reskilling and pay equity. The new Mercer Global Talent Trends report — based on a survey of 163 HR leaders — identifies areas of focus for HR teams: environmental and social concerns, reskilling, using data to ensure accountability and inspiring the workforce.
Fifty-three percent of HR leaders say they are “tying ESG goals to [their] purpose and keeping the purpose visible to employees.” Some teams are increasing their spend on reskilling and rewarding employees for new skill acquisition. “The next step on the maturity curve after understanding different employee group needs,” the report says, is using “AI to offer inclusive benefits.” Forty-five percent of employers are adding benefits that address mental health issues, and nearly a quarter are training managers to spot mental health issues.
These areas of focus reveal how significantly the employee experience has come to the fore and is driving HR’s transformation. The report notes that leading with empathy and cultivating trust with employees will be the keys to success in long-term reinvention strategies.