Less than half of workers surveyed worldwide believe their organization is doing enough to support their physical and mental health during the COVID-19 pandemic — despite four in five employers’ belief that they are providing such support. At the same time, only about half of employees surveyed think their executives are genuinely concerned about their wellbeing, according to a report by the IBM Institute for Business Value.
This research illustrates a stark contrast between how employers feel they handle the sudden shift to remote work and how employees feel it was actually handled. IBM interviewed 3,450 executives in 20 countries and sent online questionnaires to 50,000 people in eight countries. Many of the people surveyed also expressed how overworked and disconnected they are when working remotely.
As many organizations consider their post-COVID business strategy, these findings show that executives must align with their employees’ priorities and needs. “Employers significantly overestimate the effectiveness of their support and training efforts,” concludes the report. To build successful businesses, IBM says that executives should “enable a diverse workforce to perform optimally.”