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Logistics and Transportation Must Evolve to Minimize Supply Chain Disruptions

A Risk in Context podcast with
Drone view of a white commercial truck from above driving on bridge crossing an aquamarine blue lake in the Pyrenees mountains.

Marsh’s Risk in Context podcast series helps listeners better understand key risks, build more effective insurance programs and think creatively about risk and resilience.

Companies around the world have been affected by a strained supply chain, leading to delays and shortages of manufactured products, raw materials and equipment. Persisting challenges to transportation and logistics processes have contributed to the supply chain crisis, underscoring the need for these industries to evolve both to minimize today’s disruptions and be prepared for a potential future catastrophic event. 

In this episode of Risk in Context, Janelle Griffith, senior vice president within Marsh’s Global Marine Practice and the North American Logistics Practice leader, and Craig Dancer, who leads Marsh’s Transportation Practice, talk about today’s challenges and share advice for companies in these critical sectors to build resilience.

On the state of the supply chain:

The supply chain is so delicate, so very delicate, and it’s been delicate for a very long time. So when we think about the disruptions, and we think about the changes in the industry, a lot of this has happened because we’ve had a supply chain that was already in crisis. — Janelle Griffith

On the impact of increasing transportation costs on inflation:

You’ve got to bake into everything the cost of transportation. Because if you can’t transport it, then you can’t sell it. Craig Dancer

On the effect of labor shortages on port operations:

Ports are bigger, but we have a labor shortage that then causes a delay in offloading cargo. Whereas it used to take maybe two to three days to offload cargo, we had ports that were taking upwards of two weeks to offload cargo. But it doesn’t mean that the demand still isn’t there. — Janelle Griffith

On the need for companies to implement digital processes:

The pandemic has shown us that you’ve got to be digital, you’ve got to embrace digital, you’ve got to be able to be nimble. — Craig Dancer

Janelle Griffith

Leader of North American Logistics Practice at Marsh

Janelle Griffith serves as the North American Logistics leader and is also a member of the Global Marine Practice. Based in New York, she primarily focuses on the logistics and cargo segments, serving as a resource in multiple areas, including insurance program design, strategic marketing and implementation, contractual risk transfer, and delivering innovative insurance solutions for Marsh clients.

Craig Dancer

Leader of National Transportation Practice at Marsh

Craig Dancer leads Marsh’s US Transportation Practice and is responsible for directing a team of industry specialists and transportation subject matter experts specializing in public transit, trucking, logistics, and transportation services. He has extensive experience in the transportation industry, helping to develop alternative risk finance solutions for a wide spectrum of clients.

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